Windows Phone DownUnder - Latest Comments

Re: Editorial: Catch-22, Return on Investment and the dearth of Aussie Windows Phone Advertising.

Kevin — Mon, 20 May 2013 00:07:29 -0000

Iam a OPTUS customer so have had to wait and wait for the 820 to arrive in stores. It has been on the OPTUS catelogue and web page for months. When I could recontract and upgrade my Nokia 710 WP7.8 phone two days ago tried 8 OPTUS stores in Sydney, some had sold out of the five original stock that they received others had got none not even display set. Most of the sales staff were very antagonistic about WP even though they were wearing WP Phone Layards. Finally got one in Newtown, this salesman was still using a Nokia N9 lanyard. They had no display set and just two of the five that they were issued with. NOKIA has to improve its marketing but it also has to improve its inventory and stock.

Re: Recap: “It’s all happening” – new devices, updates and reveals coming…Pt. 1

Curious — Sun, 19 May 2013 05:22:27 -0000

If I purchase a windows 8 phone now prior to the os update. Is the phone going to be able to be upgraded to the new os. If so is this via Microsoft or via the phone vendor. For example if you purchase a samsung ativ s and samsung don't provide an update will you be at the phone vendors mercy.

Re: Editorial: Catch-22, Return on Investment and the dearth of Aussie Windows Phone Advertising.

Richard Clubb — Fri, 17 May 2013 02:58:51 -0000

Well said Sheeds

Re: A bricked Surface leads to an Aussie Microsoft warranty experience.

MotorMouth — Fri, 17 May 2013 01:44:40 -0000

I dunno, I think if my 6 month old tablet was bricked I'd be very pissed off, no matter how good the repair/replacement service was. It would certainly make me think twice before buying another device from the same manufacturer.

Re: Editorial: Catch-22, Return on Investment and the dearth of Aussie Windows Phone Advertising.

Greg — Mon, 06 May 2013 22:45:05 -0000

MS are well and truly outclassed by the other two when it comes to marketing. I am involved with two government apps, have asked MS for assistance a year ago and not even a reply. Shame because it's such a great OS.

Re: Editorial: Catch-22, Return on Investment and the dearth of Aussie Windows Phone Advertising.

mudrat — Sun, 05 May 2013 09:11:51 -0000

Good story reminds me of years ago when we sold NEC phones, they were the best on market, innovative, easy to use & reliable. Then something happened and they lost sales thru no fault of theirs. Consumers wanted cheaper plastic or shaped phones. Seems Nokia are now where NEC are / were. NEC a month or so ago placed its phone section up for sale, shame as they had some great phones. Maybe the powers at be do not know you need to spend money on advertising in all regions of the globe to make money, not just where you think it will work eg Europe, US & Asia.
I believe Nokia / WP8 is great and have a 820 but with out some companies doing a expo on their goods and not letting consumers see their phones they will not sell many.
Nokia / MS just need to open a single shop like apple or Samsung and let people touch see them and they will buy them with out sales reps pushing them.

Re: Editorial: Catch-22, Return on Investment and the dearth of Aussie Windows Phone Advertising.

Iva Biggun — Sun, 05 May 2013 07:56:02 -0000

Great story Sheeds. Nokia Australia are a joke as far I can tell. All they do is rely on the faithful like me to promote their products and hope to God that I do their job for them.

Re: Exclusive: Surface Pro pricing confirmed by two Aussie retailers.

AS147 — Fri, 03 May 2013 22:22:40 -0000

Coming soon! I am about sick of waiting and waiting. They still haven't released it in Aus and the new model will be out soon. Pathetic. MS needs to decide whether it is serious about being a hardware AND software/services company because at the moment they are pee'ing off their OEMs AND their customers. Make a decision already!

Re: Aussie WinDevs – check out these MSAU events coming your way!

Andrew Tech Help — Fri, 26 Apr 2013 23:37:50 -0000

I'd doubt it, BUILD isn't until the end of June, so it would be highly unlikely they'd talk Windows Phone Blue before then, especially in May.

Re: Aussie WinDevs – check out these MSAU events coming your way!

techau — Fri, 26 Apr 2013 22:21:18 -0000

I see Dave's session content is still TBA.. wonder if this will include WP8 Blue content?

Re: A bricked Surface leads to an Aussie Microsoft warranty experience.

Now happy with MS Service — Sat, 20 Apr 2013 03:16:08 -0000

Sheeds - I correct my last post above.
Microsoft asked JBs to replace with new two days after leaving the tablet with JBs
JBs info on 6-8 weeks was wrong and Microsoft did the right things

Re: A bricked Surface leads to an Aussie Microsoft warranty experience.

Sheeds — Sun, 14 Apr 2013 16:24:56 -0000

Sorry that you have had a negative warranty experience - I have seen quite a few in your situation based on feeback in the whirlpool.net Aussie forums. However I can assure you that the above is my own personal experience - and is in no way a sponsored or endorsed post by MS. Furthermore, the fact that I run a MS blog was not mentioned at all during my warranty experience.

Re: A bricked Surface leads to an Aussie Microsoft warranty experience.

Not happy with MS Service — Sun, 14 Apr 2013 10:26:57 -0000

Not my experience at all which I think makes me doubt above is real

Bought 64Gb RT from JBHiFi in Perth Western Australia in
February 2013.

Unit failed with screen of death in April 2013.

Took unit back to JbHiFi on advice of Microsoft.

Told it will take 6- 8 weeks to get a repair and no loan
tablets available.

Re: Updated: WPDU interviews Andrew Volard of Telstra on Windows Phone…..with bonus CEO feedback.

Keifwoki — Mon, 08 Apr 2013 06:20:39 -0000

Did he happen to say anything about a 7.8 update for the Radiant sheeds? ....Is it a HTC issue like the rumors suggest? If it is, I will be looking at the next Nokia and leaving 8 or so years of HTC loyalty behind! This is Laughable!

Re: Exclusive: Lumia 520 set to replace the budget Nokia C5 at Telstra from April.

HDizzle — Sun, 07 Apr 2013 10:22:23 -0000

I don't think it will be blue tick, the specs I've seen have this thing running at 900mhz/2100mhz 3G so not even capable on Telstra 850mhz so no way will it be blue tick, unless of course Telstra gets a special 850mhz model which I believe they do with the HTC 8S. Something to be mindful of if buying elsewhere tho!

Re: Editor’s note: Behind the scenes.

AS147 — Sun, 07 Apr 2013 07:36:10 -0000

Totally agree with your approach Sheeds and think we would be better served by "acting" like customers rather than a pressure group. We are the ones in demand NOT the supplier. Ask them if they are going to support us and if not act with a faint amount of disdain and a visible dash of disinterest to any rehetoric or superflous fluff they may offer and be very clear about not wantig to talk to them again. After months of waiting WTF 'we are the customer" and if Telstra can't see that then boo hoo for them as technologies change and their strategy needs to be less narrow else it will come and bite them on the bottom one day.

Re: Editor’s note: Behind the scenes.

etios — Sat, 06 Apr 2013 17:22:25 -0000

Vote for Nokia Lumia 920 in smartphone madness finals: http://blog.laptopmag.com/smar...

Re: Updated: WPDU interviews Andrew Volard of Telstra on Windows Phone…..with bonus CEO feedback.

Jeff — Wed, 03 Apr 2013 22:51:20 -0000

I gotta say that it really pisses me off the way Telstra and Nokia have handled the release of the 920 in Australia. Missed out on a cheap wireless charger from Telstra as I purchased my device 2 days before they released their promo in December. Now Nokia are giving away chargers for April/May purchase despite giving them away in other countries for months.

Re: Updated: WPDU interviews Andrew Volard of Telstra on Windows Phone…..with bonus CEO feedback.

JamsJordn — Wed, 03 Apr 2013 09:04:49 -0000

Ahhhh. I bought my 920 on the 30th March.

Re: Updated: WPDU interviews Andrew Volard of Telstra on Windows Phone…..with bonus CEO feedback.

Andrew Tech Help — Wed, 03 Apr 2013 08:58:04 -0000

This is true.

Re: Updated: WPDU interviews Andrew Volard of Telstra on Windows Phone…..with bonus CEO feedback.

gh8421 — Wed, 03 Apr 2013 08:53:31 -0000

LOL I doubt Sheeds would forget to ask...

Re: Updated: WPDU interviews Andrew Volard of Telstra on Windows Phone…..with bonus CEO feedback.

Andrew Tech Help — Wed, 03 Apr 2013 08:49:06 -0000

I'm surprised you didn't ask about apps, like the AFL etc.

Re: Google piss-take Microsoft. Again.

John — Wed, 03 Apr 2013 07:16:26 -0000

Very clever - thanks for sharing Sheeds

Re: Microsoft quietly removes Xbox Live Gold Family Memberships.

David Musgrave — Tue, 02 Apr 2013 20:20:09 -0000

My existing Xbox LIVE Gold Family Pack renewed on 2-Apr-2013 for $129.95. Looks like they are honouring existing renewals at this time.

Re: A bricked Surface leads to an Aussie Microsoft warranty experience.

Ashley — Mon, 01 Apr 2013 06:20:34 -0000

As far as I am aware the Surface RT and Pro both have an international warranty. Just will have to contact local support.